Review Comparison Tool

Understanding your competitive position is crucial. If competitors have more reviews, focus on collection. If your ratings are lower, identify what they do better. This data-driven approach helps you prioritize efforts for maximum impact.

It depends on your industry. B2B SaaS companies should prioritize G2 and Capterra. Local businesses should focus on Google and Yelp. E-commerce businesses should monitor Google and their own site reviews. Choose platforms where your target customers actually look for reviews.

Both matter for different reasons. A 4.8 with 20 reviews may be less trusted than a 4.5 with 500 reviews. Research shows that 4.2-4.5 is often the sweet spot — high enough to build trust, but realistic enough to seem authentic. Aim for 4.0+ with at least 50 reviews.

Visit their profiles on Google, G2, Capterra, Trustpilot, and Yelp. Ratings and review counts are publicly displayed. Simply search for your competitor's business name on each platform and note their current numbers.

Monthly monitoring is usually sufficient for most businesses. Set a calendar reminder to check on the same day each month. For more automated tracking, Shoutjar can monitor this for you and alert you to significant changes.

Focus on what you can control: collecting genuine reviews from real customers. Authentic reviews build more trust over time, and platforms are getting better at detecting and removing fake reviews. A consistent stream of real reviews will always outperform a burst of suspicious ones.