Ask for Reviews the Right Way
Create personalized, effective emails to request reviews from customers. Free, no signup required.
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Replace [REVIEW_LINK] with your actual review link.
Shoutjar automatically discovers your reviews across 20+ platforms, helps you respond, and turns them into social proof that converts.
Start Free TrialThe key is timing and tone. Ask shortly after a positive interaction, keep your request brief and genuine, make it easy with a direct link, and never pressure or incentivize fake reviews. A simple, honest ask works best.
For products, send 3-7 days after delivery so customers have time to use it. For services, send within 24-48 hours while the experience is fresh. For SaaS, wait until they've had a meaningful success moment with your product.
Focus on where your potential customers look. For local businesses, Google Business is essential. For B2B SaaS, G2 and Capterra matter most. For e-commerce, your own site plus Google. Don't spread yourself thin—pick 1-2 platforms to prioritize.
You can thank customers after they leave a review, but offering incentives in exchange for reviews violates most platforms' terms of service and can result in removed reviews or penalties. Focus on making it easy and asking at the right time instead.
One follow-up reminder after 3-5 days is acceptable. More than that risks annoying your customer and damaging the relationship. If they don't respond after two asks, let it go.